The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis and ranking of leading digital banking platform providers.
sandstone technologywith its comprehensive technology and customer experience management, received top marks on the technology excellence and customer impact metrics.
MIDDLETON, Mass., August 01, 2022 /PRNewswire/ — Quadrant Knowledge Solutions today announced it has named Sandstone Technology a 2022 Technology Leader in the SPARK Matrix™ Global Digital Banking Platform Market Analysis, 2022.
Quadrant Knowledge Solutions’ SPARK Matrix™ includes detailed analysis of global market dynamics, key trends, vendor landscape and competitive positioning. The study provides competitive analysis and ranking of leading technology vendors in the form of its SPARK Matrix™. The study offers strategic insights for users to assess the capabilities of different vendors, competitive differentiation, and market position.
According Megha RungtaAnalyst, Knowledge Solutions Quadrant, “Sandstone’s enterprise-class predictive digital banking platform, titled BXP Platform, is equipped with robust digital banking capabilities that enable users to gain comprehensive customer insights, deliver a personalized customer experience and ‘achieve open banking compliance. The company continues to deliver value to its customers through its key technology differentiators, including best-in-class native mobile apps, digital experience platform support, for banks to develop their own features and widgets, increased scalability with Kubernetes support, and integration with the company’s native DIVA solution.” Megha added“With its ability to address diverse use cases, robust product strategy and roadmap, and strong industry expertise, Sandstone Technology received a solid score on the Technology Excellence and Business Excellence metrics. customer impact and was positioned as a leader in the SPARK Matrix: Digital Banking Platforms, 2022.”
Abhish Saha, Executive Managing Director, Digital Banking, Sandstone Technology commented, “Digital banking transformation is more of a necessity than ever with the rapid pace of change in today’s financial landscape. For financial institutions, standing out from their competitors ultimately means innovating quickly and constantly finding ways to improve and sustain their financial ecosystem.
saha added“It’s about taking a holistic view to identify where the complex can be simplified. Putting customer experience at the heart of business objectives helps create a digital banking offering that aligns with customer expectations, while enabling customers and bank employees to have better experiences.”
A digital banking platform enables banks to drive their digital transformation initiatives and provide customers with a seamless and consistent banking experience across all digital touchpoints. The platform serves as a framework for financial institutions to take full control of their digital strategy and enable them to modify and optimize aspects of their operations across all devices and channels.
Key digital banking platform value propositions such as omnichannel customer feedback/experience data capture, customer feedback evaluation, closing the loop, and continuous monitoring of data points internal and external to improve products and services, reducing churn, improving customer lifetime value, and increasing customer acquisition and retention, drive the growth of the technology market in all geographies and all industry segments. Due to increasing competition and exponential growth opportunities, several new vendors are emerging with innovative technology offerings. Leading digital banking platform providers are investing heavily in improving the AI and machine learning capabilities of their products to support a wide range of marketing and CX use cases and leverage automation and advanced analytics to improve overall campaign performance and effectiveness.
About sandstone technology
For more than 25 years, Sandstone Technology has been transforming banking experiences, innovating and simplifying the customer journey and banking employee experience. Our high customer retention rate is our greatest pride with more than 30 financial institutions across Australia, New Zealand, Asia and the UK trust our solutions. Whether it’s digital banking, digital acquiring, loan origination or intelligent AI-powered document processing, Sandstone partners with global banks and financial institutions to reduce risk, sustain growth and create efficiencies across their digital transformation programs.
About Quadrant Knowledge Solutions
Quadrant Knowledge Solutions is a global consulting and advisory firm focused on helping clients achieve their business transformation goals through business strategy and growth consulting services. At Quadrant Knowledge Solutions, our vision is to become an integral part of our client’s business as a strategic knowledge partner. Our research and advisory deliverables are designed to provide comprehensive insights and strategic insights to help clients formulate growth strategies to survive and thrive in ever-changing business environments.
For more research available, please visit https://quadrant-solutions.com/market-research/
Quadrant Knowledge Solutions
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